Privacy Policy

Last updated: March 15, 2024

This privacy notice for Elsy Academy ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at elsyfxlq@gmail.com.

Summary of Key Points

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by using the table of contents below.

  • What personal information do we process? We may process personal information depending on your interactions and choices. Learn more.
  • Do we process any sensitive personal information? Only with your consent or as permitted by law. Learn more.
  • Do we receive any information from third parties? No.
  • How do we process your information? To provide, improve, and administer our Services, communicate, and comply with law. Learn more.
  • When and with whom do we share personal information? Only in specific situations with specific third parties. Learn more.
  • How do we keep your information safe? We implement technical and organisational measures. Learn more.
  • What are your rights? Rights depend on your location. Learn more.
  • How do you exercise your rights? Submit a data subject access request or contact us.

Table of Contents

  1. What information do we collect?
  2. How do we process your information?
  3. What legal bases do we rely on to process your personal information?
  4. When and with whom do we share your personal information?
  5. What is our stance on third-party websites?
  6. Do we use cookies and other tracking technologies?
  7. How long do we keep your information?
  8. How do we keep your information safe?
  9. Do we collect information from minors?
  10. What are your privacy rights?
  11. Controls for Do-Not-Track features
  12. Do we make updates to this notice?
  13. How can you contact us about this notice?
  14. How can you review, update, or delete the data we collect from you?

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you express interest in our Services, participate in activities, or contact us.

  • Personal Information Provided by You: names, email addresses, billing addresses, debit/credit card numbers
  • Sensitive Information: Payment data collected by Stripe (Stripe Privacy Notice)

All personal information must be accurate, complete, and updated.

Information automatically collected

We automatically collect information such as IP addresses, browser/device characteristics, operating system, language preferences, referring URLs, location, and usage data. This may include:

  • Log and Usage Data: service-related and diagnostic information like pages visited, search activity, device events, and errors.
  • Device Data: computer/phone/tablet info, IP address, device ID, browser type, ISP, and system configuration.
  • Location Data: device location via GPS or IP-based geolocation. You may opt out via device settings.

Cookie information:

2. How Do We Process Your Information?

We process personal information to provide, improve, administer our Services, communicate, ensure security, and comply with law. Examples include:

  • Delivering services requested
  • Responding to inquiries and support requests
  • Sending administrative information
  • Enabling user-to-user communications
  • Requesting feedback
  • Sending marketing communications (opt-out anytime)
  • Protecting Services and identifying usage trends
  • Safeguarding vital interests

3. Legal Bases for Processing

We process personal information based on consent, contractual necessity, legitimate interests, legal obligations, or vital interests under GDPR and UK GDPR.

4. When and With Whom Do We Share Your Personal Information?

We share information with:

  • Vendors, consultants, and third-party service providers (e.g., Payment Processors, Social Networks, TraderTrainer.hu)
  • Business transfers during mergers, acquisitions, or asset sales
  • Other users if you share information publicly on the Services

5. Stance on Third-Party Websites

We are not responsible for third-party websites linked or advertised on our Services. Review their policies directly.

6. Cookies and Tracking Technologies

We use cookies and similar technologies. More info:

7. How Long Do We Keep Your Information?

We keep personal information only as long as necessary for our Services, generally no longer than 1 year unless legally required.

8. How Do We Keep Your Information Safe?

We implement organizational and technical measures, but cannot guarantee 100% security.

9. Information from Minors

We do not knowingly collect data from children under 18. Contact us if you believe we have.

10. Privacy Rights

Depending on your location (EEA, UK, Switzerland), you have rights to access, correct, delete, or restrict personal data, withdraw consent, and object to processing. For cookies, see links above.

Contact us at elsyfxlq@gmail.com for rights requests.

11. Controls for Do-Not-Track

We do not currently respond to DNT signals.

12. Updates to This Notice

We may update this notice and will indicate the revised date.

13. Contact Information

Email: elsyfxlq@gmail.com

Post:

Elsy Academy
156a Main Rd, Biggin Hill, Westerham TN16 3BA, UK
Biggin Hill, England TN16 3BA
United Kingdom

14. Review, Update, or Delete Data

You can submit a data subject access request to review, update, or delete personal data collected.

This privacy policy was created using Termly's Privacy Policy Generator.